Customer Support Specialist
Limassol (Full Time)

Position Details

Would you like to enter a vast network of opportunities and kick-start your career? Are you looking to join a group that values professional growth and teamwork, along a with positive 
work environment? Then we’d love to hear from you. We are looking to hire a Customer Support Specialist with exceptional communication and organisational skills.

Responsibilities:

• Visit client locations if needed
• Address all general inquiries from clients and suppliers and coordinate with the relevant stakeholders.
• Handle the requests from the quotation stage up to the invoicing stage.
• Coordinate with principals, service providers, and clients throughout the sales process, including inquiries, quotations, and order acknowledgments.
• Responsible for the execution and implementation of the complete flow of operations.
• Identify and pursue new business opportunities to drive growth and expand the company's client base.
• Develop and maintain relationships with potential clients, partners, and key industry stakeholders.
• Examine sales data and feedback to refine business strategies and improve the value proposition for clients.
• Utilise the online system for operations, updates, and reporting to all relevant stakeholders.
• Establish and manage both manual and electronic filing systems for client sales cases and all related office documentation.

Requirements:

• BSc in Shipping, Maritime or any other related field.
• Ability and flexibility to work in a dynamic environment with tight deadlines.
• Excellent organizational, communication and teamwork skills.
• Ability to manage multiple responsibilities at once.
• Computer literate.
• Attention to detail.
• Excellent command of the Greek and English languages, both verbal and written.

If you are interested in this exciting opportunity, you can apply at careers@fameline.com.cy.

Please note that due to the high volumes of applications received, only shortlisted applicants will be contacted.

Fameline Holding Group & its entities are most decidedly an equal opportunity employer. We are looking to attract applicants from diverse background, and we hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.